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Estimates and invoices

An estimate lists the treatment you propose. Add line items, which can come from your treatment list, and set a discount and tax rate. Each line is a labor, material or service item.

An estimate starts as a Draft. Choosing send marks it Sent and makes its link work. The link opens a page with no login. SherDore Dental doesn’t email the link, so send it to the patient yourself.

Status Meaning
Draft Not sent yet.
Sent The link is live.
Viewed The patient opened it.
Accepted The patient accepted it.
Rejected The patient declined it.
Expired It passed its expiry date without an answer.

The patient chooses accept or reject and types their name as a signature. The answer is recorded and can’t be changed afterwards.

Create an invoice from a completed appointment, or start one directly. An invoice has the same line items, discount and tax rate as an estimate.

Its status is Draft, Sent, Viewed, Partially paid, Paid, Overdue or Void. Marking an invoice send works like an estimate: it makes the patient’s link live, and you share it yourself.

Record payments against an invoice by cash, check, card, bank transfer or other. A payment can’t exceed the remaining balance, and a part payment leaves the invoice Partially paid.

  • Estimates: owners, office managers and dentists.
  • Invoices and payments: owners, office managers and billing staff.