Skip to content

Team and roles

People join your organization through your SherDore account. See Your team. Inside Dental, each person has one of five roles, and the Team page lists everyone and lets an owner or office manager change a role.

Role Typical person
Owner The practice owner.
Office manager Runs the front desk and admin.
Dentist Treats patients.
Hygienist Hygiene and recall care.
Billing Handles invoices and payments.
Area Owner Office manager Dentist Hygienist Billing
Team and organization settings ✓ ✓
Patients ✓ ✓ ✓ ✓
Leads ✓ ✓ ✓ ✓
Recurring plans ✓ ✓ ✓ ✓
Treatments ✓ ✓ ✓
Estimates ✓ ✓ ✓
Invoices and payments ✓ ✓ ✓

Owners and office managers set the practice’s defaults under Organization settings: default tax rate, default terms and how long an estimate stays valid.