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Email campaigns

Open Campaigns and create one. Choose the list to send to, write the message (or start from a template) and review it.

Status Meaning
Draft Being written. Nothing is sent.
Scheduled Set to send at a time you chose.
Sending Going out now.
Sent Finished.

Choose send to start straight away, or schedule and pick a future date and time. You can unschedule a campaign to pull it back to a draft.

Write two versions of a campaign, A and B, and compare how each performs. When you’re ready, declare a winner to pick the version that worked better.

For every recipient, Outreach records what happened:

Result Meaning
Pending Not sent yet.
Sent Handed to your email provider.
Opened The recipient opened it.
Clicked They clicked a link.
Bounced It couldn’t be delivered.
Complained They marked it as spam.
Failed Sending failed.

The campaign page shows totals, results per version and insights. If some recipients failed, use retry failed to send to just those.