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Settings and reminders

Owners and office managers can change these under Organization settings.

Setting What it does
Default tax rate Pre-filled on new estimates and invoices. A percentage from 0 to 100.
Default terms Pre-filled terms printed on documents.
Estimate expiry How many days a new estimate stays valid (1 to 365).
Reorder threshold The stock level pre-filled when you add a new part.

Upload your logo and choose a brand color (a hex value such as #4f46e5). Both appear on your PDF estimates and invoices.

Every morning HVAC emails customers a reminder for each invoice that is overdue. The same invoice isn’t reminded again until your reminder interval has passed, which is 7 days unless you set a different number.

Every morning HVAC emails your office team a digest of:

  • overdue invoices
  • upcoming maintenance visits

If there’s nothing to report, no email is sent. By default the digest goes to the Owner and Office manager roles. You can choose which roles receive it in your settings.